User Support

Two types of support are available to
individuals seeking legislative information.
First, online help files are available.
These files can be accessed through FTP (look
for README files) or Web menus. 
These files provide such information as
a description of the legislative process,
file and directory information, naming
conventions, legislative glossaries, details
about system downtime, and instructions for
downloading files.  There are also help files
for many of the lower-level directories. 
These help files contain specific information
on the contents of the associated directory.

An electronic mail (e-mail) address is also
available for clients to send questions and
comments: support@leg.wa.gov.  This account
is intended to provide help with accessing
legislative data.  It is not intended to
provide assistance with connecting to
and gaining access to the Internet.  For
questions relating to getting on the
Internet, please contact your service
provider.  Numerous books and articles are
also available. 

This address is for those with comments or
questions regarding the LEGInfo service.  *It
is not for sending messages to the members of
the Legislature.  Messages for members sent
to the Support account will not reach them.* 
Refer to the member rosters or members'
home pages for the e-mail addresses of
Representatives and Senators.