Title
Performance Audit of the Home Care Quality Authority
Report Type Final Report 
Date Published December 2009 
Publication Number 09-9 
Mandate
Initiative 775 (2001)
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Abstract
In 2001, voters created the Home Care Quality Authority (HCQA) to regulate and improve the quality of long-term in-home care services by recruiting, training, and stabilizing the workforce of individual providers. The Legislature directed JLARC to audit HCQA with a focus on how it is performing its statutory duties. JLARC found that HCQA is meeting its statutory duties and met 14 of its 15 performance targets. However, the report recommends that HCQA develop performance measures that reflect its impact on the stability of the IP workforce on, or hired from, the referral registries.
Author(s)
Fara Daun, Analyst
Ruta Fanning, Project Supervisor

360.786.5174
360.786.5175

Print Availability Request hard copy from the JLARC Publications Officer
Number of Pages 20 
Keywords Home Care Quality Authority, in-home care, referral registries 
Category Human Services