This management audit examined whether the Division's management functions are being discharged efficiently and appropriately. The Division is generally complying with legislative intent and is making an effort to plan and forecast its capabilities to meet its clients' current and future needs.   The report recommends that the Division use ranges in projecting resources to address needs, link resource estimates to service delivery outcomes, strengthen its quality assurance process, and communicate its coordination efforts to staff responsible for case management.  (Report 99-3, 2/16/99) Download Appendix 2 as a separate file.