Workers’ Compensation Claims Management: Evaluation Design
Report Type Briefing Report 
Date Published June 2012 
Publication Number  
EHB 2123 (2011)
Online Availability
Full Report in PDF format Briefing
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JLARC staff will brief the Committee on a future performance audit of the worker’s compensation claims management system, including self-insured claims. The 2011 Legislature directed this audit in Engrossed House Bill 2123, which enacts a number of major reforms to the state’s workers’ compensation system. JLARC is conducting this audit in two phases. The first phase focuses on developing methods and cost estimates for evaluating the claims management process administered by the Department of Labor and Industries, and a review of the processes used by self-insured employers. JLARC staff will then evaluate a number of elements of the claims management system in the second phase, to be completed by June 2015. The methods used to address the study elements will depend upon future resources available to JLARC.
Analysts Project Supervisor
Stephanie Hoffman 360-786-5297 Valerie Whitener 360-786-5191
Print Availability Request hard copy from the JLARC Publications Officer
Number of Pages
Keywords workers compensation claims self-insured 
Category Labor/Workforce Development