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Abstract
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In 2001, voters created the Home Care Quality Authority (HCQA) to regulate and improve the quality of long-term in-home care services by recruiting, training, and stabilizing the workforce of individual providers. The Legislature directed JLARC to audit HCQA with a focus on how it is performing its statutory duties. JLARC found that HCQA is meeting its statutory duties and met 14 of its 15 performance targets. However, the report recommends that HCQA develop performance measures that reflect its impact on the stability of the IP workforce on, or hired from, the referral registries.
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