Analysis of Service Coordination in the Department of Social and Health Services
Report Type Briefing Report 
Date Published June 2006 
Publication Number 06-7 
JLARC Sponsored study
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This JLARC-sponsored analysis presents information on: 1) current efforts in DSHS to improve coordination across the multiple services the agency provides to clients; 2) efforts to improve information systems to enhance service coordination; 3) the process used by DSHS to get feedback from clients; and 4) the experiences of other states and jurisdictions as they attempt to improve service coordination. The report describes the lessons learned as these efforts were reviewed, and summarizes the considerable body of literature related to service coordination. Included is a recommendation on improving the client survey used by DSHS to get feedback from clients. 
John Woolley, Analyst
Ruta Fanning, Supervisor
Print Availability Request hard copy from the JLARC Publications Officer
Number of Pages 43 
Keywords Department of Social and Health Services, service coordination 
Category Human Services