Quality Assurance of In-Home Care Services
Report Type Final Report 
Date Published February 1999 
Publication Number 99-2 
Online Availability Requires version 4.0 or later of Adobe Acrobat Reader Software One Page Publication Summary

This is a review of quality assurance practices for in-home care programs administered by the Department of Social and Health Services, Aging and Adult Services Administration and coordinated by Washington's Area Agencies on Aging.   Recommendations call for improvements in monitoring and investigation practices, and for more accountability in the Individual Provider (IP) payment system.  Also,   the Aging and Adult Services Administration should improve its quality assurance controls for more vulnerable clients within the IP program. (Report 99-2, 2/16/99) Download Exhibit 3 and Appendix 2 as separate files.

Tom Sykes, Project Supervisor
Beth Keating
Elizabeth DuBois
Print Availability Request hard copy from the JLARC Publications Officer
Number of Pages 51 
Keywords In-home care, seniors, aging, adult, disabilities, nursing home, medicaid,DSHS, AASA, AAA, harm, neglect 
Category Human Services