Worker's Compensation System Performance Audit
Report Type Final Report 
Date Published December 1998 
Publication Number 98-9 
Online Availability Requires version 4.0 or later of Adobe Acrobat Reader Software One Page Publication Summary

This report includes 32 recommendations that are intended to improve the functioning of the Washington State Workers Compensation System. The recommendations involve changes in the structure of the system, the organization of the claims management function, the dispute resolution process, the provision of vocational rehabilitation services, L&I' efforts to promote workplace safety, and how workers compensation premiums are set.  Download Chapter 13 as a separate file.

Bob Thomas, Project Supervisor
Edward M. Welch, Consultant
Print Availability Request hard copy from the JLARC Publications Officer
Number of Pages 179 
Keywords insurance, compensation, labor, injuries, claims, labor and industries, claims adjuster, claims management, claims management performance, insurance services division, self-insured, employers, worker's compensation, workers compensation 
Category Labor/Workforce Development